IT-support at Molecular Sciences

Fredrik Svensson IT Technician Office A431	Mikolaj Chmielarz Research Engineer Office C350	Nils Mikkelsen IT Coordinator Office C350

We are three people handling the IT-support at MolSci helping you with all your computer needs. If you have a problem or question please mail molsci-it@slu.se and we will get back to you ASAP.

Fredrik is our main general support which will help you with all personal computer setup and problems. He is working 50% at our department and can be found in Office A431 on the fourth floor most of the week.

Mikolaj is our backup if there is an urgent problem and Fredrik or Nils is not around. He is also our expert on virtual machines and booking system

Nils is the departments IT-coordinator and mainly responsible for the storage of our researchdata and LabCollector the electronic journal system. He is also responsible for all IT-infrastructure and needs at our department.

Information for new people

Before arrival

1. First PI mail molsci-IT about new person, name and room
2. Order computer Mac/PC or borrow computer if short time stay

After arrival

1. Get registered in IDIS
2. Get access card and AD login
3. Contact us at molsci-it and book time for introduction and configuration
4. Get introduction to LabCollector and backup/storage
5. Check that you are in molsci-alla and molsci-alla-mail

When leaving

1. Contact molsci-IT
2. Return of computer and other equipment
3. Make sure all research data has been stored properly
4. Transfer LabCollector journals to PI or group admin
5. Remove from molsci-alla and molsci-alla-mail

Storage of research data

Before arrival

1. First PI mail molsci-IT about new person, name and room
2. Order computer Mac/PC or borrow computer if short time stay

After arrival

1. Get registered in IDIS
2. Get access card and AD login
3. Contact us at molsci-it and book time for introduction and configuration

Here are some important guidelines on how to store research data and verify computer backups at the department of Molecular Sciences.

All research data must be stored in each groups separate group folder on our common server MS1 as soon as conveniently possible. It is of course fully allowed to work on data temporary on one’s work computer but then always make sure you do so in a folder that is being backed up. We also have a shared folder for moving files between computers instead of using USB-memory sticks or external hard drives. You can always log in to the group or share folder with your AD login.

Most windows computers with a name like “SLU012213” have their Desktop and Documents folder backed up by the IT-department but we are in the prosess of changing this to our own backup system. If you have a Synology Drive Synchronization or Backup you must also routinely check that files are synchronized and Up-To-Date even here (see attached image). 

• Windows computers with a name like “MSPC342”are backed up and supported by MolSci-IT and you always contact us first for help. These computers also have their Desktop and Documents folders synchronized and backed up by our Synology server and preferably have a Synology Drivefolder where you can safely store your work files.

• Mac computers with a name like “MSMAC332” or “Serial number” are also supported by MolSci-IT and you always contact us first for help. These computers should have at least one copy of TimeMachine always running and updated. We have Time Machine servers TM01and TM02 forthis at the department and preferably you should also have a second copy on an external hard drive. Some Mac computers also have their Desktop and Documents folders synchronized and backed up by our Synology server and if so you should have a Synology Drive folder in your “home” where you can safely store your work files.

• We also have aFTP fileserver for Mac users TM03in case you need to transfer big files/data sets to or from SLU

Our main server for research data is MS1 and you find login details below. Please don’t hesitate to contact us if you any computer related questions and see attached files for details on how to mount drives and check backups.

contact MolSci-IT (molsci-it@slu.se)

Windows users please mount it as a network drive as shown in the HowTo attached to this mail:

 \\MS1.molbio.slu.se\share (common folder to share and/or move files between computers and lab computers)

 \\MS1.molbio.slu.se\lab\biorad (folder for our ChemiDoc and GelDoc files)

 \\MS1.molbio.slu.se\groups\“group name” (proteomics, anaerob, steg, plantbio, syncrothron, dairy, orgchem, metabolomics, orgkemi, nmr) 

 \\MS1.molbio.slu.se\groups2\“group name” (smurf, foodbiotech, HealtFerm, nanotech, structure, lipodrive)

Mac users please mount it as a network drive as shown in the HowTo attached to this mail:

smb://MS1.molbio.slu.se/groups/share (common folder to share and/or move files between computers and lab computers)

smb://MS1.molbio.slu.se/lab/biorad (folder for our ChemiDoc and GelDoc files)

smb://MS1.molbio.slu.se/groups/ “group name” (proteomics, anaerob, steg, plantbio, syncrothron, dairy, orgchem, metabolomics, orgkemi, nmr)

smb://MS1.molbio.slu.se/groups2/ “group name” (smurf, foodbiotech, HealtFerm, nanotech, structure, lipodrive)

There are several options for printing documents at the department.

Please visit Ricoh's web portal: https://portalslu.onricoh.se/

Or send an e-mail to the following address and attach your document: print.colour@slu.onricoh.se

Here are some helpful information on how to use the electronic lab journal (ELN) that you will find among other useful addons in our LabCollector suite. Please go to the LabCollector demo page to get acquainted with and do some testing before you start the "Real Thing". Normal procedure for new members is to make a lab journal book in your own full name. You will get a login and password from your IT-administrator or group manager.

The LabCollector Knowledge Base has all the information you need to get started on your ELN and if you need help to get an account and learn the basics on how to get going in LabCollector please contact your administrator or me (nils.mikkelsen@slu.se). I would advice to use Chrome or Firefox on Mac instead of Safari and the same for Windows if you experience any trouble.

SLU LabCollector login homepage

https://labcollector.molbio.slu.se/lab/

LabCollector demo page for testing located at AgileBio

http://labcollector.com/labcollector-lims/online-demo/

Login: demo / Password: demo

Useful links from the knowledge base to get you started

ELN LabCollector principles

https://www.labcollector.com/knowledge-base/eln-labcollector-principles/

How to create a Book, add an Experiment and a Page?

https://www.labcollector.com/knowledge-base/how-to-create-a-book-add-a-page-and-experiment/